Terms & Conditions

These Terms & Conditions explain the rules that apply to your use of the Casina Casino website and related services. Please read them carefully before creating an account, depositing funds or participating in any game.

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1. About these terms

These Terms & Conditions form an agreement between you and Casina Casino regarding your use of the website, account services, games, promotions and any other services made available through the platform. By accessing the website, registering an account or using any service, you confirm that you have read, understood and accepted these terms. If you do not agree with them, you must not use the website.

Article contents

You are responsible for reading these terms together with any rules, notices, promotional conditions, privacy information and responsible gambling material displayed on the website. Additional rules may apply to particular games, payment methods or promotions. Where additional conditions apply, they form part of these terms. If there is an inconsistency, the specific conditions for the relevant service or promotion may apply to that service.

Eligibility and lawful use

You must only use Casina Casino where online gambling is lawful for you and where access to the services is permitted under the laws that apply to your location. You must meet the applicable minimum legal age and any other eligibility requirements before opening or using an account. You are responsible for checking the laws that apply to you. Access must not be used by anyone who is underage, restricted from gambling or located in a jurisdiction where the services are unavailable.

You may not use the website for unlawful activity, fraud, money laundering, unauthorised payment activity or any purpose that could harm the platform or another person. You must not attempt to interfere with the website, bypass security measures, use automated systems without permission or exploit an error, technical fault or vulnerability.

2. Accounts, identity and payments

Opening and maintaining an account

You may be required to register an account before using certain services. Information supplied during registration and throughout your relationship with Casina Casino must be accurate, complete and kept up to date. An account is intended for one person only. You must keep your login details confidential and take reasonable steps to prevent another person from accessing your account. You must notify the relevant support channel through the website if you suspect that your account or credentials have been compromised.

You remain responsible for activity carried out through your account unless you have promptly reported unauthorised access and the circumstances show that you were not responsible. You must not sell, transfer, lend or otherwise allow another person to use your account. Casina Casino may request information or documents to confirm your identity, age, location, source of funds or eligibility. Services and withdrawals may be restricted while checks are being completed.

Deposits, withdrawals and balances

Deposits must be made using a payment method that you are authorised to use. You must not deposit funds for another person or use a payment method belonging to someone else unless this has been expressly permitted through the applicable process. Payment providers may apply their own terms, processing procedures or charges, and you are responsible for complying with those requirements.

You should only deposit money that you can afford to lose. A deposit is not a guarantee of winnings, and funds must not be used to chase losses. Withdrawal requests may be subject to account checks, payment verification, game rules and applicable legal requirements. Any minimums, maximums, processing conditions or other transaction rules will be shown on the website or during the relevant transaction process. Casina Casino may correct a balance or transaction where an obvious error, technical issue or processing mistake has occurred.

You are responsible for any taxes, duties or reporting obligations that may apply to your gambling activity or winnings. Nothing on the website is tax, legal or financial advice.

3. Games, promotions and responsible gambling

Games and results

Games must be used in accordance with the rules displayed for the relevant game. Game outcomes are determined by the applicable game systems and recorded results. If a game is interrupted, displayed incorrectly or affected by a technical fault, the outcome or transaction may be reviewed and corrected in accordance with the relevant rules and applicable law. You should check the game information before placing a wager.

Promotions and offers

Promotions, bonuses, rewards and special offers may be subject to separate conditions. Those conditions will explain eligibility, participation requirements, expiry rules, wagering requirements and any restrictions that apply. You should read the full conditions before accepting or using an offer. A promotion may be withdrawn, amended or refused where permitted by law, including where there is suspected misuse, duplicate participation, error or conduct intended to gain an unfair advantage.

You must not create multiple accounts, use another person's account or manipulate a promotion. If an offer has been applied incorrectly or used contrary to its conditions, Casina Casino may cancel the relevant benefit and review associated transactions, subject to applicable law.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget and time limit before you play, take regular breaks and never gamble with money needed for rent, bills or essential expenses. Avoid playing when you are distressed, affected by alcohol or drugs, or trying to recover previous losses.

Use any available deposit, spend, session or account limits that suit your circumstances.
Consider a break or account closure if gambling no longer feels enjoyable or controlled.
Do not ask another person to gamble for you or use gambling to manage debts.
Seek independent help if gambling is affecting your finances, relationships, work or wellbeing.
Contact the responsible gambling support options and information services available through the website.

Casina Casino may apply safer gambling measures, including account restrictions, cooling-off periods, verification requests or account closure. These measures may be applied to protect you, the platform or the integrity of the services.

4. Website use, privacy and changes

Content and availability

The website and its content are provided for general information and service use. Reasonable care may be taken to keep information accurate and available, but uninterrupted access cannot be guaranteed. Maintenance, updates, technical problems, security events, third-party service issues or circumstances outside reasonable control may affect availability. Casina Casino may change, suspend or remove a game, feature or part of the website where permitted by law.

You must not copy, reproduce, modify, distribute, publish, reverse engineer or commercially exploit website content without permission. Trade marks, designs, text, software and other material connected with Casina Casino remain protected by applicable intellectual property laws. You may use the website only for personal, lawful purposes and in accordance with these terms.

Privacy and verification

Personal information is handled in accordance with the applicable privacy information published on the website. You should review that information to understand how data may be collected, used, stored and disclosed for account administration, payment processing, security, verification, customer support, responsible gambling and legal compliance. You should provide only information that is accurate and necessary for the requested service.

Suspension, closure and changes to these terms

Casina Casino may suspend, restrict or close an account where there is a reasonable concern about security, eligibility, inaccurate information, unlawful activity, breach of these terms, promotion misuse, responsible gambling or compliance with applicable requirements. Where appropriate, you may be asked to complete verification or provide further information. Account closure does not remove obligations that arose before closure, including obligations relating to disputed transactions or suspected unlawful conduct.

You may stop using the website and request account closure through the available website process. Any request should be made carefully, particularly where you want to take a gambling break or exclude yourself. These terms may be updated from time to time to reflect changes to the services, law, security or operating requirements. The latest version will be made available on the website. Your continued use after an update takes effect indicates acceptance of the revised terms, unless applicable law requires another process.

Questions and complaints

If you have a question, transaction concern or complaint, use the customer support or complaints process made available on the website. Provide clear information about the issue and allow reasonable time for it to be reviewed. Nothing in these terms limits any rights or protections that cannot lawfully be excluded under applicable Australian law.